Improving Employee Engagement and Productivity Using Social Media

An old-timer once told me that there is only one way to kill a rumor….make it a fact. Easier said than done in this period of uncertainty and anxiety in today's workplace. As leaders we have all know that harmful rumors become "facts" if we do not communicate with employees on a regular basis to keep them engaged and productive.

At the March CEOtoCEO Breakfast speaker Richard Law, CEO of Allysis, shared the following examples of how he keeps employees informed and involved in whats going on in the company using social media tools.

“You Ask, We Answer” Forum Hosted on Intranet
• Anonymous Post Option
• 24 Hour Turn Around Commitment
• Ask Anything … Management Has to Answer
• Deeper Understanding of Company Direction
• Shared Decision Making
• Two Way Conversation

Kudos Program
• Clients & Employees Encouraged to Call Out Exceptional Performance
• All Kudos Posted Monthly; Top 3 Get Awards Quarterly.

Employee Blogs
• All Topics Allowed
• Encourage Sharing of Knowledge
• Quick Insight into Departments, Leadership, Employee Development Opportunities